Note: This shipping policy is only for orders within India.

1. Processing Time

100% of orders are shipped within 1–2 business days. Orders placed over the weekend are dispatched on Mondays.

2. Shipping Time

Standard Shipping: We usually deliver orders within 3–7 business days (Monday–Friday) during regular seasons.

3. Order Tracking

Once your order has been shipped, we will email you a tracking number and a link to the courier’s website. Please contact our customer service team if you do not receive this email. You can also track your order by calling our order helpline at +91 8200668763 or emailing shukansales16@gmail.com.

4. Delivery Costs

Delivery costs depend on your delivery location.

Please check your Order Summary to understand the delivery charges for individual products.

5. Failed Delivery

If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver), or if the customer refuses to collect the package, the package will be returned to the sender (Preksha Enterprises) at the customer’s expense. The expense includes shipping costs incurred; this amount will be deducted from the total of the order to be refunded.

6. Our Carriers

We use Shiprocket, DTDC, SmartShip, Blue Dart, Xpressbees, Shadowfax, and Ecom Express for deliveries.

7. Upon Receipt of Your Order

You are advised to carefully inspect the package and goods to ensure they are intact and complete before signing for receipt of delivery. Should you find the parcel to be damaged or incomplete, you must refuse delivery of the goods or sign “Damaged” and then contact us on the day of delivery.

8. Bank Holidays

We do not deliver on Bank Holidays. If your delivery falls on a Bank Holiday, your parcel will be delivered on the next working day.

Contact Us

Preksha Enterprises

1st Floor, 16, Gayatri Nagar Society, Nr Gayatri Temple,
Ved Road, Surat – 395004

Phone: +91 8200668763

Email: shukansales16@gmail.com

Support Hours: Monday to Saturday, 9:00 AM to 7:00 PM